Higher education is the subject of sustained criticism. 81% of US employers are referring at a skills gap[1] and 51% believe that graduates are underprepared for the labour market[2]. Young teachers in particular complain being overburdened and underpaid. Students are contesting growing performativity, alleged commodification and subsequent rigidity of the curriculum, lack employment and in the US towering debts.
At first sight, students’ and employers’ interests are opposed. The recent Reimagining Education Conference at Wharton University revealed quite a different perspective[3]. According to Santiago Inigues, dean of IE Business School (Madrid), most employers mention specific skills (coding, accounting, marketing, language) but in the first place they prefer broad education (‘Bilding’), including critical thinking and problem solving skills, ability to communicate, to work in groups, to handle conflicts and language proficiency. Employers won’t believe it, but these competencies are exactly the intended earning outcome of liberal arts colleges.
Unfortunately, liberal arts colleges have a brand trust issue. Participants of the conference agreed that many do not deliver what they promise. There is ample evidence that quite a number of its students lack any progress in problem solving and critical thinking skills during their undemanding study[4].
On the other hand, those who want to acquire specific skills like coding, marketing, accounting or foreign languages should avoid universities. A growing number of dedicated institutions like Fullbridge and General Assembly offer competency-based courses on line, blended or face-to-face. These courses are better and cheaper than the offer of any university whatsoever. According to Jaime Casap (Google) companies like his’ are monitoring job applicants’ competences and are not or only remotely interested in their subject, grade or university. Universities seem to have lost their way.

What went wrong? According to Martin Luckmann and Christiana Prange universities are no longer what their name suggests: Universitas magistrorum et scolarium literally means community of teachers and students[5]. Instead, universities have become a credit-point producing industry, delivering grades of variable but mostly mediocre importance. The problem is not that teachers aren’t competent in their subject: They fail in supporting the development of students’generic academic competences or in plan language, as academic educators[6].
Luckmann and Prange compare the current approach to learning in universities with the development of enterprise software. The implementation of massive all-embracing software in companies seldom results in satisfying solutions. The same applies to a curriculum that has to serve hundreds of students at once. In software development the agile approach is gaining ground, which in essence is based on interaction between developers and customers, taking customers’ needs and wants as starting point.
In the same way, agile universities will put the interaction between students and teachers in the centre. Therefor they rely in a large degree on self-organization. A rich variety of teaching-learning interactions appear, mostly based on co-design. Students are getting acquainted with a broad range of disciplines and learn to search, apply and deepen relevant knowledge in projects, favourably in collaboration with parties outside the university.
The agile university has not to be more expensive than conventional universities. Getting acquainted with theoretical knowledge can be self-organized by deploying free available high quality open educational resources. Lecture halls are superfluous. Instead, universities will become networks of academic workplaces, varying from townhouses to sophisticated labs. The agile university has no fixed study length. Students will combine study with other work or invest in their own development.

Graduates of the agile university have been stimulated to adapt their study path to their emerging interest in an intensive exchange with fellow-students, teachers and people outside the university. Their acknowledgement with the agile method will enable them afterwards to be adaptive in a large range of situations where their professional or personal opinion is demanded.
Disclaimer
Any master plan that intends to reinvent a university or faculty as an agile workplace will fail. The development of agile learning places requires agility itself, carefully taking into consideration local personal and characteristics, opportunities and constraints. Eager proponents at best facilitate teachers and groups who want to change teaching and learning practices. Their example will be followed, criticized and improved and agile workplaces will emerge. The result might be excellent, albeit in an unpredictable way.
[1] Survey American Society for Testing and Development (2012)
[2] McKinsey (2012)
[3] My account of this conference is based on a World Economic Forum publication: Education vs work skills: what do employers really want? http://weforum.org/agenda/2016/02/education-vs-work-skills-what-do-employers-really-want/
[4] Read about the lack of progress in critical and analytical thinking skills in my post ‘Why universities underachieve’: http://wp.me/p3lna5-4n
[5] Luckmann and Prange wrote a though provoking contribution in Global Focus, the magazine of the EFMD: Agile Universities http://globalfocusmagazine.com/wp-content/uploads/2016/06/Issue_2_2016_agileuniversities.pdf
[6] The obvious exception are universities with an elaborated system of tutoring like Cambridge and Oxford


Knowledge has become ubiquitous. The same applies to stupidity, greed, fundamentalism and the quest for power. Definitely, it applies not to peace, happiness or wisdom. In spite of undeniable progress with respect to income, medical care, education and technology last decades the world did not become a better place. The ubiquity of knowledge has not been very helpful. On the contrary, knowledge has been a steady accomplice in the decline of the earth.
Printed or electronic sources in which knowledge is stored are ubiquitous too. The sheer number of scientific publications is doubling every 9 years since 1950
Many teachers assume that students have to be saturated with disciplinary knowledge first before its application can be practiced. This outmoded idea has proven not to work because of the abundance of scientific knowledge, the blurring of disciplinary borders and the situated character of ‘real problems’. In stead, students acquire meaningful knowledge only if they learn to deal with unstructured problems from the first day they enter university. The development of a more structured knowledge base can wait and might be reserved for students who aspire a career in academia. Disciplinary bachelor programs might be replaced by the study of societal problems like environment, migration and integration, healthcare, energy and the like.

The majority of contemporary universities are realizing these outcomes only partially. Research in the US has revealed that about 40% of college students did not make any progress with respect to analytical and critical thinking skills in four consecutive years
Universities can economize by flipping their classrooms radically and supporting their students in choosing appropriate open educational resources like MOOCs (= massive open online courses). At this time, MOOCs cover any part of scientific knowledge. The best scientists are involved in their development and educational technologists have designed the best visual support. The only expenses relate to delivering feedback at student’s assignments.

Hierarchical personnel management and extensive planning and control systems enabled late 20th century companies to produce massive volumes at low prices for relatively stable and continuously growing markets. Nowadays, the environment is changing at high-speed, requiring flexibility and development of new products in short notice. The labour force is well educated and prepared to take or share managerial responsibility. At the same time most workers feel disengaged under conditions of vertical control.
Ask any university teacher who is her or his boss. Some – probably those who have been employed the largest number of years – shrug their shoulders as though the answer matters. Others might count ten bosses at least: the chairman of the department, the head of the school, the managing director, the program director of the bachelor, the program director of the master, the director of education, the director of research, the chairman of the faculty council and the dean. Not to forget the chairmen of the education committee and the board of examiners. And we’re only talking about bosses at faculty level.
The strong increase in complexity of higher educational institutions is accompanied by the diversity of tasks that academic personnel are performing simultaneously. Ask any university teacher to write down her or his tasks during an average week. The result: six to ten lectures or working groups in bachelor and master programs spread over three to five courses, the development of new courses, supervision of bachelor and master theses, meetings of committees, discussions with PhD students, delivery of information to prospective students, participation in teacher training, attending meetings and consulting colleagues, regional contacts, deliberations with foreign universities, tutorials with students, answering emails, and joining social media forums. They also do research, which involves various activities as well.













