Looking for an answer to this question[1] I found the proceedings of the symposion Beware of Smart People! Redefining the Smart City Paradigm towards Inclusive Urbanism held in Berlin on 19 – June 20, 2015[2]. This post is partly based on this report, in which I recognize many ongoing discussions.
The world’s population is growing and concentrating in cities. Needless to say that this causes major problems, especially in emerging countries. At the same time, business also concentrates in urban areas. Consequently, cities compete at world level and – inspite of all problems – position themselves as global, affluent, mundane, and smart.
The concept of a smart city refers at a loosely connected set of confluences between data, digital and other technologies, and urban proceses. The promise is of the digitally-enabled data-driven, continually sensed, responsive and integrated urban environment and a manageable entity[3]
Whether this promise will be kept is questionable: What remains to be seen, is the extend to which the smart city agenda is anything else than another instantiation of corporate power grabs, entrenching surveillance, private control over urban management and repacking neoliberalism in the dressing of seductive technologies and reimagined municipalities and citizens[4]. The modern city is a battleground of market forces, an icon of consumerism, and it is characterized by growing inequality, alienation and intolerance. Digital technologies are associated with control and power.

Opposite to the technology-dominated image of smart cities is the concept of commoning: Citizens share, shape and maintain their living space together based on principles of share-economics and direct democracy more than on the basis of technology. Residents’ initiatives to enforce an alternative land-use at the former Tempelhof airport in Berlin are a frequently cited exemple.

Another way to frame the smart city is the perspective of urban utopia. Examples are Songdo (South Korea), Mazdar (UAE), Dholera (India) and PlanIT Valley in Portugal, who are all developed from scratch. Investors value these cities as assets in global competition, because of attractive living conditions, full-featured office space, outstanding connectivity and accessibility and high environmental standards. Residents are considered as benificiaries but in a lesser degree as active participants. In spite of the huge investments, these smart utopias rarely are a successful. In some cases they turned intp ghost cities, like Ordos in China. Songdo (South Korea) is sucessfully attracting residents from the adjacent overcrowded town of Seoul but the number of international companies remains far behind expectations. Trafic on the $ 1.4 billion,12 km long six-lane suspension bridge connecting the city to the airport is low while a fast rail link with Seoul is seriously missed.

One might wonder whether these different approaches of smart city are compatible.
I believe that the the answer is confirmatory. However, four questions must be answered in advance:
- What is the most desirable use of urban space, seen from a multi-actor and multi-stakeholder perspective?
- How can all residents maximize their participation in urban life?
- What mix of companies generate the most diversified sustainable employment?
- What is the best way to involve as many citizens as possible in decision making at all levels?
The role of data, digital facilities and other technologies must be considered in conjunction with answering these four questions. The ‘real’ smart city needs to start with the city and its attendant social problems, rather than looking immediately to smart technology for answers[5]. Proceeding this way prevents narrow technologal thinking and opens the road to low-tech or no-tech solutions. Consequently, a city can claim to be ‘really’ smart if “… investments in human and social capital and traditional (transport) and modern (ICT) communication infrastructure fuel sustainable economic growth and a high quality of life, with a wise management of natural resources, through participatory government.”[6]
A special contribution during the symposium came from Gautam Bahm from India. In his opinion, the smart city does not exist; placeless concepts have no meaning. A smart city in India is something completely else than a German one. In Indian cities commoning is the norm: Big parts of cities are auto-constructed, deploying another logic than planners and architects do. However, there is a great need for a basic infrastructure: About 17% of the ground is covered with ramshackeled pipelines for water supply and sewerage. The same goes for the wires for electricity and telephone. Here is an tremendeous challenge for urban planning, which is willing to adapt the existing fabric of local communities, rather than destroying it, as is happened in China and many other places.

The concept of ‘smart city’ might become an icon of a new digitally facilitated form of living in urban space. This requires a view of the city as a place that is inclusive, shared and negociated and that considers residents as active producers and contributors because of their thorough local knowledge, expertise, creativity, networking skills and entrepreneurship
This post has already been published in the Smart City Hub
[1] Free paraphrased expression of Cedric Price, architect (1933 – 2003) who wrote: “Technology is the answer, but what was the question?
[2] Find the report at https://goo.gl/cgDemx.
[3] This and the following quote are from Colin McFarlane’s contribution (p.89)
[4] Smart cities are strongly pushed by IT-companies. These companies are the main investors behing PlanIT Valley in Portugal.
[5] Robert Hollands: Critical Interventions into the Corporate Smart City Cambridge Journal of Regions, Economy and Society. Vol 8 (1) 2015, p. 61.
[6] Andrea Caragliu, Chiara del Bo en Peter Nijkamp: Smart Cities in Europe, Journal of Urban Technology, Vol 18(2), p. 652011, 70).








The value-added of campus universities should rather be sought in teaching methods where the degree of interaction between students and teachers goes beyond incidental questioning and answering in lectures and seminars. Think of tutorials (meetings a few students with a tutor), projects (intensive meetings of students, occasionally attended by a teacher), working groups in problem-based learning (10-15 students, who meet with a tutor regularly) and some types of training. Activities like these outperform the capabilities of education online with respect to the support of aims like critical thinking and problem solving. Unfortunately, the domination of lectures and seminars prevents that campus universities take advantage of this potential value.



At first sight, students’ and employers’ interests are opposed. The recent Reimagining Education Conference at Wharton University revealed quite a different perspective
Luckmann and Prange compare the current approach to learning in universities with the development of enterprise software. The implementation of massive all-embracing software in companies seldom results in satisfying solutions. The same applies to a curriculum that has to serve hundreds of students at once. In software development the agile approach is gaining ground, which in essence is based on interaction between developers and customers, taking customers’ needs and wants as starting point.
In the same way, agile universities will put the interaction between students and teachers in the centre. Therefor they rely in a large degree on self-organization. A rich variety of teaching-learning interactions appear, mostly based on co-design. Students are getting acquainted with a broad range of disciplines and learn to search, apply and deepen relevant knowledge in projects, favourably in collaboration with parties outside the university.
Knowledge has become ubiquitous. The same applies to stupidity, greed, fundamentalism and the quest for power. Definitely, it applies not to peace, happiness or wisdom. In spite of undeniable progress with respect to income, medical care, education and technology last decades the world did not become a better place. The ubiquity of knowledge has not been very helpful. On the contrary, knowledge has been a steady accomplice in the decline of the earth.
Printed or electronic sources in which knowledge is stored are ubiquitous too. The sheer number of scientific publications is doubling every 9 years since 1950
Many teachers assume that students have to be saturated with disciplinary knowledge first before its application can be practiced. This outmoded idea has proven not to work because of the abundance of scientific knowledge, the blurring of disciplinary borders and the situated character of ‘real problems’. In stead, students acquire meaningful knowledge only if they learn to deal with unstructured problems from the first day they enter university. The development of a more structured knowledge base can wait and might be reserved for students who aspire a career in academia. Disciplinary bachelor programs might be replaced by the study of societal problems like environment, migration and integration, healthcare, energy and the like.

The majority of contemporary universities are realizing these outcomes only partially. Research in the US has revealed that about 40% of college students did not make any progress with respect to analytical and critical thinking skills in four consecutive years
Universities can economize by flipping their classrooms radically and supporting their students in choosing appropriate open educational resources like MOOCs (= massive open online courses). At this time, MOOCs cover any part of scientific knowledge. The best scientists are involved in their development and educational technologists have designed the best visual support. The only expenses relate to delivering feedback at student’s assignments.

Hierarchical personnel management and extensive planning and control systems enabled late 20th century companies to produce massive volumes at low prices for relatively stable and continuously growing markets. Nowadays, the environment is changing at high-speed, requiring flexibility and development of new products in short notice. The labour force is well educated and prepared to take or share managerial responsibility. At the same time most workers feel disengaged under conditions of vertical control.
Ask any university teacher who is her or his boss. Some – probably those who have been employed the largest number of years – shrug their shoulders as though the answer matters. Others might count ten bosses at least: the chairman of the department, the head of the school, the managing director, the program director of the bachelor, the program director of the master, the director of education, the director of research, the chairman of the faculty council and the dean. Not to forget the chairmen of the education committee and the board of examiners. And we’re only talking about bosses at faculty level.
The strong increase in complexity of higher educational institutions is accompanied by the diversity of tasks that academic personnel are performing simultaneously. Ask any university teacher to write down her or his tasks during an average week. The result: six to ten lectures or working groups in bachelor and master programs spread over three to five courses, the development of new courses, supervision of bachelor and master theses, meetings of committees, discussions with PhD students, delivery of information to prospective students, participation in teacher training, attending meetings and consulting colleagues, regional contacts, deliberations with foreign universities, tutorials with students, answering emails, and joining social media forums. They also do research, which involves various activities as well.