If ‘smart’ is the solution, what exactly is the problem?

Most adepts of the smart city-idea suggest a tight link between technology and the wellbeing of the citizens, symbolizing a new kind of technology-led urban utopia. They promise the solution to many urban problems, including crime, traffic congestion, inefficient services and economic stagnation, or a healthy life for all. 

Siemens makes the strongest and most explicit statement of the philosophical underpinnings of the smart-city: Several decades from now cities will have countless autonomous, intelligently functioning IT systems that will have perfect knowledge of users’ habits and energy consumption and provide optimum service…The goal of such a city is to optimally regulate and control resources by means of autonomous IT systems[1].

It is unmistakably that business leaders, having in mind a multi-billion smart city technologies market overstate the benefits of technology, despite many examples that prove otherwise. Therefore, according to The Economist it is not surprising that a ‘techlash’ is underway: The monopolistic dominance of behemoths like Google, Amazon and Facebook and their treatment of sensitive data, the lack of transparency and accountability of algorithm-based decision making, the aversion of the gig economy are major drivers.  

Neglecting the human component is by far the worst mistake any aspiring smart city can make. If these future smart cities aim for efficiency, they just cannot be planned without the community. Robert Holland wrote: The real smart city has to begin to think with its collective social and political brain, rather than through its technological tools….. It is made up of myriads of initiatives where technology is used to empower community networks, to monitor equal access to urban infrastructures or scale up new forms of sustainable living. 

A human-centric turn of the smart city narrative starts from the problems that citizens and their representatives experience. Then possible solutions are discussed and finally these solutions are specified, the role of technology included. 

This post is based on the new e-book Better cities, the contribution of digital technology.  Interested? Download the book here for free (90 pages)

Content:

Hardcore: Technology-centered approaches

1. Ten years of smart city technology marketing

2. Scare off the monster behind the curtain: Big Tech’s monopoly

Towards a humancentric approach

3. A smart city, this is how you do it

4. Digital social innovation: For the social good

Misunderstanding the use of data

5. Digital twins

6. Artificial intelligence

Embedding digitization in urban policy

7. The steps to urban governance

8. Guidelines for a responsible digitization policy

9. A closer look at the digitization agenda of Amsterdam

10. Forging beneficial cooperation with technology companies

Applications

11. Government: How digital tools help residents regaining power?

12. Mobility: Will MaaS reduce the use of cars?

13. Energy: Smart grids – where social and digital innovation meet

14. Healthcare: Opportunities and risks of digitization

Wrapping up: Better cities and technology

15. Two 100 city missions: India and Europe

Epilogue: Beyond the Smart City


[1] Cited in: Adam Greenfeld: Against the smart city. A pamphlet

Forget the ***city

In 2009, IMB launched a global marketing campaign around the previously little-known concept of ‘smart city’ with the aim of making city governments receptive to ICT applications in the public sector. The initial emphasis was on process control. Emerging countries were interested in the first place: Many made plans to build smart cities ‘from scratch’, in the first place to attract foreign investors. The Korean city of Songdo, developed by Cisco and Gale International, is a well-known example. 

The emphasis soon shifted from process control to using data from the residents themselves. Google wanted to supplement its already rich collection of data with data that city dwellers provide with their mobile phones to create a range of new commercial applications. Its sister company Sidewalk Labs, which was set up for that purpose, started developing a pilot project in Toronto. That failed, partly due to the growing resistance to the prospective violation of privacy. This opposition has had global repercussions and resulted in many countries in legislation to protect privacy. China and cities in Southeast Asia – where Singapore is leading the way – ignored this criticism.

The rapid development of digital technologies, such as artificial intelligence, gave further impetus to discussion about the ethical implications of technology. Especially in the US, applications in facial recognition and predictive police were heavily criticized.

This current situation – particularly in the Netherlands – can be characterized on the one hand by the development of regulations to safeguard ethical principles and on the other by the search for responsible applications of digital technology.

The question is therefore why we should still talk about smart cities. Touria Meliani, alderman of Amsterdam, prefers to speak of ‘wise city’ than of ‘smart city’ to emphasize that she is serious about putting people first. But instead of introducing other adjectives, skipping them all is better.

The best way to understand human life in the city is respecting the complexity of the city and life within it.

Precisely because of the complexity of the city, the use of reductionist adjectives such as ‘smart’, ‘sharing’, ‘circular’, ‘climate neutral’, ‘resilient’. ‘inclusive’ – even my own favorite ‘humane’ – is better avoided. The doughnut-principle is the best way to analyze the city from different perspectives and to define the way people can live in a social and ecological sustainable way, the use of digital technology included.

This post based on by the new e-book Better cities, the contribution of digital technology.  Interested? Download the book here for free (90 pages)

Content:

Hardcore: Technology-centered approaches

1. Ten years of smart city technology marketing

2. Scare off the monster behind the curtain: Big Tech’s monopoly

Towards a humancentric approach

3. A smart city, this is how you do it

4. Digital social innovation: For the social good

Misunderstanding the use of data

5. Digital twins

6. Artificial intelligence

Embedding digitization in urban policy

7. The steps to urban governance

8. Guidelines for a responsible digitization policy

9. A closer look at the digitization agenda of Amsterdam

10. Forging beneficial cooperation with technology companies

Applications

11. Government: How digital tools help residents regaining power?

12. Mobility: Will MaaS reduce the use of cars?

13. Energy: Smart grids – where social and digital innovation meet

14. Healthcare: Opportunities and risks of digitization

Wrapping up: Better cities and technology

15. Two 100 city missions: India and Europe

Epilogue: Beyond the Smart City

Bigg Tech’s monopoly

Two recent books deal with this problem in depth and call for tailored actions. These books are Shoshana Zuboff’s The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power (2019) and Cory Doctorow’s How to destroy surveillance capitalism (2021). Zuboff describes in detail how Google, Amazon and Facebook collect data with only one goal, to entice citizens to buy goods and services: 

Big Tech’s product is persuasion. The services — social media, search engines, maps, messaging, and more — are delivery systems for persuasion.

The unprecedented power of Big Tech is a result of the fact that these companies have become almost classic monopolies. Until the 1980s, the US had strict antitrust legislation: the Sherman’s act, notorious for big business. Ronald Reagan quickly wiped it out in his years as president, and Margaret Thatcher did the same in the UK, Brian Mulroney in Canada, and Helmut Kohl in Germany. While Sherman saw monopolies as a threat to the free market, Reagan believed that government interference threatens the free market. Facebook joins in if it sees itself as a ‘natural monopoly’: You want to be on a network where your friends are also. But you could also reach your friends if there were more networks that are interoperable. Facebook has used all economic, technical, and legal means to combat the latter, including takeover of potential competitors: Messenger, Instagram, and WhatsApp.

In the early 21st century, there was still a broad belief that emerging digital technology could lead to a better and more networked society.

Bas Boorsma: The development of platforms empowered start-ups, small companies, and professionals. Many network utopians believed the era of ‘creative commons’ had arrived and with it, a non-centralized and highly digital form of ‘free market egalitarianism’ (New Digital Deal, p.52). Nothing has come of this: Digitalization-powered capitalism now possesses a speed, agility and rawness that is unprecedented (New Digital Deal, p.54). Even the startup community is becoming one big R&D lab for Big Tech. Many startups hope to be acquired by one of the tech giants and then cash in on millions. As a result, Big Tech is on its way to acquire a dominant position in urban development, the health sector and education, in addition to the transport sector.

Thanks to its monopoly position, Big Tech can collect unlimited data, even if European legislation imposes restrictions and occasional fines. After all, a lot of data is collected without citizens objecting to it. Mumford had already realized this in 1967: Many consumers see these companies not only as irresistible, but also ultimately beneficial. These two conditions are the germ of what he called the megatechnics bribe.

The only legislation that can break the power of Big Tech is a strong antitrust policy, unbundling the companies, an absolute ban on acquisitions and rigorous taxation. In addition, governments should take back control of technological development, as they did until the end of the last century. Democratic control of the development of technology is an absolute precondition! 

This post based on by the new e-book Better cities, the contribution of digital technology.  Interested? Download the book here for free (90 pages)

Content:

Hardcore: Technology-centered approaches

1. Ten years of smart city technology marketing

2. Scare off the monster behind the curtain: Big Tech’s monopoly

Towards a humancentric approach

3. A smart city, this is how you do it

4. Digital social innovation: For the social good

Misunderstanding the use of data

5. Digital twins

6. Artificial intelligence

Embedding digitization in urban policy

7. The steps to urban governance

8. Guidelines for a responsible digitization policy

9. A closer look at the digitization agenda of Amsterdam

10. Forging beneficial cooperation with technology companies

Applications

11. Government: How digital tools help residents regaining power?

12. Mobility: Will MaaS reduce the use of cars?

13. Energy: Smart grids – where social and digital innovation meet

14. Healthcare: Opportunities and risks of digitization

Wrapping up: Better cities and technology

15. Two 100 city missions: India and Europe

Epilogue: Beyond the Smart City

Swap smart city for inclusive city

Last year I wrote 24 short essays about smart cities. They are collected in an e-book, that can be downloaded for free here. What to expect?

Smart city tales

For more than 10 years, ‘smart’ has been a ‘leitmotif’ for tackling urban problems. Companies such as IBM and Cisco, and later also Apple, Amazon and Google all emphasised that technology is the key to their solution. Many city administrators, entrepreneurs and young starters felt attracted to this idea.

But why these blinkers? Anyone who focuses blindly on technology as the solution to contemporary problems will quickly lose sight of the problems themselves. They underrate the problems caused by technology itself and also that for many problems other solutions than technological ones are indispensable.

Some examples of problems that make people worried

  • Will I come around with my income?
  • Do I find an affordable house?
  • Is there still work for the children?
  • Is the air that I breathe healthy?
  • Why is my manager so unreasonable?
  • How secure is the internet?
  • Who will take care of my mother later?
  • Can I trust what I eat?
  • Developments are all going too fast for me
  • Who is actually in charge
  • Does a world war will break out?
  • Does my child like to go to school
  • Who can I still trust?
  • Can I still say what I think?
  • Is my country still my country?
  • Why do top managers earn so much money?

Core values

Reducing these problems to four categories proved to be helpful:

  • Threat to basic needs
  • Pillage of the earth
  • Injustice
  • Abuse of technology and data

Each of these categories also refers to core values ​​that in mutual connection will improve the quality of life in a country and the happiness of its inhabitants.

Inclusive growth

 Well-being

The satisfaction of our basic needs such as livelihood, housing, education, health care, social contacts and personal growth. There is still a lot to improve here.

 Sustainable prosperity

The earth has all the ingredients for a healthy and even prosperous life for us and our offspring. This requires a circular economy based on reuse of resources, the elimination of CO2 emissions, and a less materialistic attitude. The awareness is growing, there is still a lot to do.

Justice

The fact that we live together with others is of vital importance, whether it is a partner, family, the street, the city or the country. The quality of our social life depends on the mutual acceptance of equality and diversity and the balance between give and take. Here too, humanity still has a lot to learn.

Digital connectivity

Just like all forms of technology, computerization is able to support the other core values, but is also a value in itself. ICT adds a new dimension to human creativity and inventiveness and can improve the quality of our lives. However, the virtues of digital connectivity ought not to be appropriated by certain groups. Interoperability, ‘edgeless computing’, ‘blockchain’ and the use of open software standards and open data can contribute to prevent this.

The four core values ​​can be at odds with each other, but also reinforce each other. In the latter case, I refer to inclusiveness.

In each of the 24 short essays the ‘smart city idea’ as a starting point. Sometimes politicizing, for example when it comes to the way the big technology companies take control of society, but also anecdotal, for instance in the smart cities cases like PlanIT Valley near Porto, but also very practical, for example in introductions to circular construction, electricity-generating windows and the storage of energy.

In the final essay I propose to replace the idea smart with inclusive growth. To become more concrete about what that means, I have drawn up a charter that every city or region in the world can use. I already recognize the quest for inclusiveness of a number of cities such as Barcelona, ​​Amsterdam, Copenhagen, Melbourne and Seoul. However, these and all others ones still have a long way to go.

Smart cities or resilient cities. Does it make any difference?

Resilient city

Worldwide 55 percent of all people is living in cities. They cover 4 percent of the landsurface, use 67 percent of all energy that is produced and are responsible for 70 percent of the emission of greenhouse gasses. Cities are not only the most important economic centres of the world, their political power is also increasing. Observers believe that growing sustainability will result in the first place from policies issued by the world’s largest cities instead of by national governments.

In order to express their intentions, many cities showcase themselves with adjectives such as ‘smart’, resilient’, sustainable’, ‘sharing’ and the like. These predicates refer to results that already have been accomplished, however small, but they express their mission for the future in the first place.

An inventory of current literature (1) resulted in more then 30 definitions of smart city. Most cited (348 times) is the definition of Caragliu (2009): ‘We believe a city to be smart when investments in human and social capital and and traditional (transport) and modern (ICT) communication infrastructure fuel sustainable economic growth and a high quality of life, with a wise management of natural resources, through participatory governance.’

Rotterdam

The first appearance of the concept resilience in connection with urban policy dates back to  2002. However, only in 2012 the frequency of searches in Google for resilient city started to boom.

In contrast with smart city, the number of definitions of resilient city is limited. Cities who call themselves resilient, like Rotterdam and The Hague in The Netherlands, claim to build capacity within individuals, communities, institutions, businesses, and systems to survive, adapt, and grow no matter what kinds of chronic stresses and acute shocks they experience.

Chronic stresses weaken the fabric of a city on a daily or cyclical basis. Examples include: high unemployment, overcrowded or inefficient public transportation systems, endemic violence and chronic food and water shortages. Acute shocks are sudden, sharp events that threaten a city. Examples include earthquakes, floods, disease outbreaks and terrorist attacks.

The concepts smart and resilient city have different roots. Large technology companies, like Cisco, IBM, Siemens, Philips started promoting to become a smart city expert ten years ago during the economic crisis as part of their strategy to find new markers and to attract new customers.

The use of the concept resilient city is promoted by international organizations and associations of cities in order to improve city’s capabilities to deal with hazards like the hurricanes Katarina in the New Orleans region (2005) and Sandy along the eastcoast of North America (2012).

As evidenced in the definition mentioned above, the concept hazard has been broadened to include external pressures in general, varying from climate change and environmental degradation to poverty and traffic congestion.

The concept smart city has also evolved. In another article I made a distinction between smart city 1.0, 2.0 and 3.0. These descriptions mark the evolution from the mere accentuation of the deployment of ICT as a key tool to fuel economic growth and competitiveness, to a multi-objective and participatory strategy capable to tackle problems of environmental deterioration, social equity and inclusion and building social capital. 

The Resilient City Movement has been boosted in 2014 when the Rockefeller Foundation invested $100 million in the 100 Resilient Cities Challenge. Partly because its institutionalization, the policies of the cities partnering in the 100 Resilient City Challenge have more in common than those of the self appointed smart cities. The so-called City Resilience Framework, plays a key role in each of the participating city’s strategy.

The city Resilience framework

Based upon this framework, an index has been developed. Cities can calculate an indicator of their resilience with respect to the topics mentioned above and subsequently develop a strategy to improve weak points. The result of the analysis made in Rotterdam is indicated below. At this time 30 cities have published strategy reports to increase their resilience in the next decade. Among them are Rotterdam and Athens, a city that came with a brilliantly elaborated action report. A brand new report, Cities taking Action, written on occasion of the World Summit in July 2017, offers an anthology of what has been reached during the recent past within a selection of the 100 participating cities.

An analysis of definitions of smart and resilient cities and of characteristics attributed to each of these concepts is revealing a very broad overlap as is demonstrated in the box below.

As a consequence, some publications consider resilience as a characteristic of smart cities. Others believe that resilience will replace smart. I am not in favor of the assimilation of one of these terms by the other. Both concept have there own roots and are on their way to become meaningful for citizens. Therefore, they better can be treated as comparable, as is understood well by one of the platforms. Otherwise, the City Resilience Framework is an extremely useful policy making tool for smart cities because of its high level of elaboration.

Taking into account the convergence of definitions, both smart and resilient cities are building capabilities to deal with and prevent chronic stress and acute shocks, deploying a broad range of technologies. They enable individuals, communities, institutions and businesses to participate in the definition and execution of policies. They invest in the growth of human and social capital by education, meaningful work, communing, and sharing, and including all of its citizens to live in a decent way.

This is the 5th episode in a series of 6 articles about smart cities and the like. This article has already been publicised in the Smart City Hub

 

[1] Resilient cities: A systematic approach for developing cross-sectoral strategies in the face of climate change: Rocco Papa. Adrina Galderisi, Maria Christina Vigo Majello, Erica Saretta. in: TeMA Journal of Land Use Mobility and Environment 1 (2015)

How stupid can ‘smart cities’ be ?

home for every new yorker
Demonstration for affordable housing – Photo: Getty Images

Smart cities intent deploying big data, information and communication technology to become more sustainable and livable. At best, they proceed not only in favour of their citizens but together with them in the first place. In addition, they enable citizens to develop initiatives of their own. So far so good.

Who is invited to the party?

The question is arising: who are those citizens? Or using Suketu Mehta’s words: Who is invited to the party? After all, making a living in big cities becomes unattainable for many. Buying an apartment in New York City is virtually beyond reach even for double-income couples. Not to speak about renting one. A mattress in a room in Chinatown NYC during an eight hours timeslot a day, costs you $ 200 a month.

Chinatown

Chinatown apartments – Photo: Getty Immages

Already now 50 percent of households in NYC spend more then 30 percent of their income at housing. Thirty percent of all households spend more than half of their income. As a consequence, 14 million households in the USA have already moved out of urban areas during the last decade. In the same period in Chicago only, the number of school children decreased by 145,000. We are in the middle of a large-scaled process of de-urbanization.

The real estate revolution

Saskia Sassen has been studying real estate in world cities since the eighties. Throughout this period, the size of speculative investments has increased annually. Over the past five years, rise has been spectacular. In 2015, it went up to $ 1 trillion, compared with ‘only’ $ 600 billion in 2014. More striking is that nowadays real estate transactions often include whole territories, for instance old industrial areas or railway yards. The purpose of these investments is demolishing existing structures and erecting fancy offices and expensive apartments. A recent example is the acquisition of Atlantic Yards in NYC for $ 5 billion. Currently a territory with small industries and homes. They will be replaced by fifteen giant apartment complexes.

Atlantic Yards

Atlantic Yards, NYC – Photo AP

A similar phenomenon can be observed in London. The sale of entire areas – for instance the area of the Battersea Power Station –  is accompanied by the privatization of public space. Granary Square near Kings Cross station is one of the biggest London ‘pops’ (private-owned public spaces) with its own rules and guards.

Granary Square, Kings Cross London – Photo: John Sturrock (the Gardian)

Booming housing costs: A global phenomenon

Booming housing costs are a global phenomenon. Even a sharp rise in rentals (sometimes 300%) indicates the beginning of gentrification in the favelas in Rio de Janeiro, which have become safer places due to pacification programs. The next next step will be large scale housing in cheap high-rise apartment buildings, as happened happening in many Asian cities. Leaving a lot of empty space for prestigous destinations.

The tragic human cost of smartification

In Africa, the process of smartification also took off. A number of smart cities are being built from ‘scratch’, for instance Eko-Atlantic City in Lagos (Nigeria). Bulldozers and police force are mighty tools in the process of their creation. Recently, the High Council of Nigeria has stopped the demolition of Mpape, a neighborhood of at least 300,000 inhabitants adjacent to the capital city of Abuja, because of the absence of any prospect of rehousing of the expelled residents.

The abolition of Otodo Gbame, Lagos (Nigeria) – Photo: Common Edge

In the end, the result of unbridled speculation might be that only the rich will benefit from smartification. Amsterdam too must be vigilant. During 2013 – 2014, property sales to investors increased by 248%. In 2016, the average price for housing increased by almost 23% compared with 2015 . Affordable rental is virtually non-existant.

Because of the exclusion of a large group of citizens, the process of smartifcation is at risk turning into a proces of foolification. Foolish cities are sterile cities, inhabited by a rich cosmopolitans. Without young people socializing at in the squares, craftsmen in their workshops, middle classes people in their shops and a diverse and plural group of inhabitants, they will become dead cities, in spite of all smart technology.

This is the second of a sequence of six reviewing aspects of the smartification of cities. Fiction or reality, mission or marketing, progress or illusion. This article has already been posted in The Smart City Hub.